We aim to reply to genuine enquiries, typically within a few working days. We can’t guarantee a response time.
Who handles what
| Your question | Contact |
|---|---|
| A mistake or outdated fact on this site | Us — book@sagradafamiliatickets.es |
| Feedback about our pages or partner links | Us — book@sagradafamiliatickets.es |
| Changing, cancelling or refunding a booking | The seller on your confirmation (e.g. Tiqets) |
| Payment problems or missing confirmation | The seller on your confirmation |
| Access arrangements, lost property, venue rules | The Sagrada Família, via its official website |
Please don’t send payment details
Never email us card numbers or passwords. This address is not Tiqets customer service or the venue’s booking desk.
How we handle the personal data in your email is described in our privacy policy.